Terms & Conditions

In these Terms & Conditions, references to ‘our’, ‘we’, and ‘us’ are to BuyOne, company registration number: 2002/026038/07, registered office: 980 MeadowBrook Business Estate, Jacaranda Avenue, Olivedale, Randburg, Johannesburg, 2188.

References to ‘the Website’ or ‘this Website’ are to www.buyone.co.za. References to ‘you’ and ‘your’ are to any company or individual making use of the BuyOne website.

Registration

Registration is not required to make a purchase, but it is advisable. Creating an account simplifies future purchases. Personal details are required for delivery, billing, and warranty purposes. Your information will not be sold or shared with third parties except for delivery, installation, or warranty services.

For security reasons, you agree not to disclose your username and password to third parties. You accept full liability for all purchases made using your account, whether unauthorized or fraudulent.

Delivery & Collection

Delivery

We deliver to any physical address within South Africa, excluding informal settlements. Delivery is free for orders over R1000.00; orders under R1000.00 incur a fixed shipping rate of R90.00 (Incl VAT). Delivery is by courier or our in-house service and is comprehensively insured at no additional cost.

We do not deliver outside South Africa or use the SA Post Office or PostNet. For delivery information, email sales@buyone.co.za.

Collection

You may collect orders from our warehouse at 992 MeadowBrook Business Estate, Jacaranda Avenue, Olivedale, Randburg, Johannesburg, 2188. Confirm stock availability before visiting. We do not stock every item listed online. In-store payments are accepted for items up to R10,000.

Refusal of Order

Confirmation emails do not signify acceptance of your order. We may accept, cancel, or limit orders at our discretion. Orders may be refused for reasons including technical errors, product unavailability, suspected fraudulent payments, or inability to deliver to your address.

If an order is refused, we will reimburse the full amount for the cancelled portion.

E & OE

“Errors and Omissions Excepted” means we strive for accurate information, but errors may occur. Notify us of errors, and we will correct them promptly. We cannot always guarantee exact product descriptions or pricing and will not be liable for claims arising from such errors.

Updating Terms & Conditions

We reserve the right to modify these Terms & Conditions without notice. Periodically check for updates. Continued use of the website implies acceptance of updated Terms & Conditions.

Backorders

Backorders are for goods/services temporarily unavailable. Final pricing may vary due to exchange rates. Contact your sales representative for backorder details.